Jira Service Management is now more powerful than ever as part of Service Collection. Unlock exceptional service experiences with Rovo, Assets, and our new Customer Service Management app.

Take Jira Service Management to the next level

Jira Service Management Enterprise - our most advanced cloud plan - powers secure, effective teamwork at scale.

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Turn enterprise scale into enterprise opportunities

Get advanced security, scale, analytics, and compliance with Jira Service Management Enterprise.

Seamlessly authenticate users

Get centralized visibility, auditing, and identity and access management with Guard Standard.

Consolidate user management

Connect multiple identity providers for automated user management to manage different departments and regions.

Stop shadow IT in its tracks

Use app requests to review and approve requests for new sites.

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Explore Atlassian Guard

See how Guard helps centralize security and visibility across Atlassian cloud.

See Cloud Enterprise security in action

Learn how to mitigate risk with the security controls in Cloud Enterprise.

Get an overview of Cloud Enterprise

Discover Cloud Enterprise capabilities like shadow IT controls.

Never miss a beat with advanced support

Senior support agents

24/7 support

Phone support

30-minute response time for critical issues

Trusted by over 80% of the Fortune 500

Automated notifications, SLA monitoring, and proactive alerts within Jira Service Management have all helped Riverty make further improvements to the customer support process.

Andrei Tuch
Atlassian Product Owner

We found we could save $2.5M annually on tooling by centralizing on Atlassian Cloud and adding governance. That’s an annual cost savings of 36%. The process would involve reducing duplicate seats across tools [and] putting more governance in place.

Emily Novak
Product Manager, Digital Workspace & Solutions

Creating multiple sites without any additional costs allows you to segregate data for security reasons and accommodate multiple use cases with the same solution, which is totally in line with our idea of harmonizing our application landscape.

Radoslav Danchev
VP of Collaboration, Workplace, and Support

Need advanced security?

Atlassian Guard Premium offers an additional layer of security, so you can stop threats before they become incidents.

Not ready for Enterprise?

Jira Service Management Premium offers asset management, advanced incident management, and more - without the scalability and control of Enterprise.

Make more your competitive advantage with Jira Service Management Enterprise

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